knowledge management
USU’s CGHE is dedicated to building trust and collaboration with stakeholders, PNs, and the GHE community through effective messaging that promotes understanding and awareness of health initiatives. This strategic communication reduces misunderstandings, enhances operational effectiveness, and improves coordination and efficiency of health programs, thereby integrating efforts and maximizing resources. It also supports stability and security by showcasing the DoD's commitment to addressing public health threats, influences public opinion and policy decisions, and garners support and funding for health engagement activities. During health crises, timely and transparent communication provides accurate information, manages public expectations, and coordinates responses, mitigating the impact of emergencies. Strategic communication and knowledge management are interconnected, with communication disseminating information to achieve specific goals and knowledge management ensuring valuable information informs future actions. Together, they facilitate coordination, informed decision-making, and continuous improvement, ensuring the success of DoD GHEs.
What is KM?
Knowledge Management (KM) is the process of systematically collecting and organizing information and knowledge and connecting them to users so that they can act in an informed and effective manner. It is more than a repository or a database. A KM system is composed of people, processes, technologies, activities and products all working to address an information or knowledge need in a timely way.
Dive deeper into the theory and science of KM here.
USU’s CGHE KM Program supports the DoD GHE enterprise in capturing, organizing, and connecting knowledge from source to user. We strive to operate a well functioning KM system that enables our stakeholders to perform and coordinate effectively; learn and adapt continuously; and innovate collectively.
KM for DoD GHE: A Practitioner-Centered Approach
Our aim is to meet the information and knowledge requirements of the GHE practitioner at every phase of their experience. We do this by developing knowledge products and activities as well as leveraging other existing knowledge sharing and learning structures at CGHE, see Training and Education. Program implementation is organized along five focus areas: information, community, process, engagement, and innovation.
Learn more about how KM supports DoD GHE here.
Our Work
CGHE began to stand up a KM Program in 2019 guided by the JROCM 008-19 DOTmLPF-P Change Recommendation (DCR) for GHE and Change 1 of the DoDI 5105.45.
JROCM 008-19 DOTmLPF-P Change Recommendation (DCR) for GHE
Directed the establishment of a joint GHE knowledge management structure to support practitioners. USU, by way of CGHE, is a supporting stakeholder.
DoDI 5105.45 Change 1
USU will provide GHE-related support to the ASD(HA), OSD, Joint Staff, Combatant Commands, Services, and other DoD components, in accordance with DoDI 2000.30, through the Center for Global Health Engagement.
Highlights
MEDICAL OPTIONS (Medical Evaluations Describing Interoperability Capability Assessment Levels of Partner Trauma Institutions Or Non-battle Injury Services) is our flagship KM platform providing insights into partner nation medical capabilities to support operational planning. Please note that you need a U.S. government provisioned Common Access Card (CAC) to access the platform.
DoD GHE Community of Practice
Through our community of practice (CoP), we connect GHE practitioners across the DoD system, providing a place for those with equities and interests in GHE to exchange with and learn from one another in order to stay current on GHE trends, advance shared goals, and co-create solutions to common challenges. You can learn more about the CoP and join as a member through milSuite. This platform will also require a CAC to access.
PEERS (Promoting Education, Exchange, and Resource Sharing)
PEERS is a quarterly knowledge sharing webinar where we highlight trending GHE topics, inviting experts in the field to share insights and encouraging thoughtful discussion among participants. Watch previous PEERS meetings here.
GHE QUERI (Questions Uncovering Engagement-Related Issues)
QUERI is a curation of GHE related learning questions sourced from DoD agencies and stakeholders. These topics can be used by students and/or researchers as prompts for thought papers, practicum foci, white papers, and capstone projects. View the questions here. If you are interested in working with a QUERI question, contact us at cghe@usuhs.edu.
“What’s Your GHE Story” Case Study Series
GHE Stories is a case study series collecting GHE stories from practitioners to gather best practices and lessons learned.